Do you want to play a key role in managing and optimizing IT services across a global organization?

Shape the Future of IT Services at Autorola

Do you want to play a key role in managing and optimizing IT services across a global organization - while leading and developing a growing IT team?

We are a global company specializing in online car auctions and IT solutions for the automotive industry. As we continue to grow, we are looking for a skilled IT Systems & Service Manager to strengthen our Office IT function and take on a combined role as both department lead and service owner. You will be responsible for managing our IT systems and services, ensuring governance and compliance, and leading the Office IT team which currently consists of 3 employees.

This position combines operational ownership of IT services with people and project leadership responsibilities. You will report to the IT Director and work closely with the broader Group IT organization and local stakeholders in subsidiaries worldwide.

About Us

Our Office IT department manages core IT services and systems across the Autorola Group, including the Microsoft 365 suite, Entra ID, network, telephony, hardware, support, and IT security.

With rapid growth across 20+ countries, we face increased demand for standardization, risk management, and team coordination. We are now strengthening our team with a leader who can bring proactive service management to Office IT.

What you will be doing

As IT Systems & Service Manager, you will have a dual role: leading our Office IT team and managing the IT systems and services used across the Autorola Group. You will play a central role in maturing the department’s governance practices and service ownership while coaching and developing a skilled IT team.

Lead and grow a skilled IT team

• Lead, support, and develop the Office IT team
• Manage daily operations, task prioritization, and issue resolution
• Conduct regular 1:1s, support employee growth, and ensure team satisfaction
• Oversee recruitment, onboarding, and talent development
• Coordinate projects and resource allocation across ongoing initiatives
• Track and report on key performance indicators (support tickets, system availability, security posture, etc.)
• Collaborate with the IT Director on strategic planning and policy implementation

Manage and improve key IT services

• Lead deployment, integration, and lifecycle management of core IT systems and services
• Identify and migrate shadow IT into secure, managed environments
• Collaborate with internal experts to ensure GDPR compliance and manage IT-related security risks
• Collaborate with business units to align systems with evolving needs
• Oversee vendor coordination, license management, and access controls
• Evaluate and trial new IT tools to optimize performance and cost
• Maintain essential documentation and support user onboarding where needed

What do you bring to the table

We are looking for a structured, analytical, and people-oriented IT professional who can combine team leadership with technical ownership.

You should:

• Have a relevant educational background in IT, computer science, or similar
• Have experience in IT service management, implementation, and team leadership
• Understand IT governance, security, and licensing requirements
• Communicate effectively across teams and cultures
• Be fluent in both written and spoken English and Danish

What We Offer

You will join a global company with over 850 employees and subsidiaries in 20 countries across Europe, North America, Latin America, and Asia-Pacific. We offer a dynamic work environment with great opportunities for professional development and career growth.

We strive to ensure a great work-life balance with flexible working hours and option for remote work when needed. Our office is located in Odense, featuring an open office layout with a relaxed and informal atmosphere. We also offer various company events, an excellent canteen, a pension scheme, health insurance, and an in-house fitness room. And to wrap up the week, we enjoy socializing at our Friday bar in the basement.

Join Us and Shape the Future of IT at Autorola!

We are looking to fill this position as soon as possible, so if you see yourself thriving in this role, we look forward to receiving your application.

Please note that the description above outlines the ideal candidate profile, but we strongly believe in inclusion and diversity. We encourage you to apply even if you do not meet all the listed requirements.

Applications will be reviewed on an ongoing basis, and we reserve the right to close the job posting once we find the right candidate.

If you have any questions about the position, feel free to reach out to Christian Gless, Tech Talent Acquisition Partner, by csg@autorola.com

We look forward to hearing from you!